We talk to a lot of customers every week and invariably the topic of upgrade comes up, especially if the customer is on older version of Syteline. Almost everyone wants to, or has looked into, upgrading, but has not pulled the trigger. What are the criteria customers should look at as part of their decision making cycle?
The first criteria of course is – age of the hardware. This is the most important one. If your hardware has been in place for 5 years or longer then it is definitely a good time to consider upgrading. Since your Syteline ERP software is the central nervous system of your business, you cannot afford to let it go down even for a few hours. In our experience, timing the upgrade to hardware purchase cycle is the best. You can prepare the new hardware with latest upgraded version and test and pilot and make that production server when the time is right.
The second criteria are – features and benefits. If there are compelling benefits to migrating to newer version, which can streamline your business and you can show ROI from it, then it becomes an excellent reason to upgrade. A quick read on what’s new and improved in newer version should help in this decision.
The third criteria are – fixes to critical issues are available in newer version. Sometimes you cannot get a fix for a critical issue in the present version you are on, so in that case you have to invariably upgrade to resolve your problems. This again depends on how critical the issue is and if you can or cannot live with it.
The fourth criteria are – staying current. It is not a bad idea to stay perhaps one to two revisions behind, but anything further back could jeopardize your support for the software. Besides, if you have been paying maintenance over the years, you should take advantage of newer versions every 4 to 5 years.
The fifth criteria – budget. If you don’t have the necessary IT infrastructure, or the skill set, then it becomes necessary to upgrade the infrastructure and outsource the effort. A budget is required for this.
Finally – what other initiatives you have going on in the company. If there are some critical deadlines or projects in the works, you may not want the distraction of an upgrade.
Looking to upgrade your SyteLine ERP, but don’t think it’s in your budget? Click HERE to check out our VEITS Fast Track SyteLine Upgrade approach. With the VEITS Fast Track Upgrade approach, we use our unique methodology to provide a quicker, less costly SyteLine upgrade without the distractions.
November 29, 2009 at 3:30 PM |
Searching for this for some time now, Thank you.